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SHIPPING 

TERMS AND CONDITIONS

SHIPPING

Shipping and subsequent delivery of your monkey to your address has never been easier. Your monkey will travel in a climate controlled cabin area for pets, in an airline approved carrier. Ahead of time you will have a flight #, arrival time, and a reference # that identifies your monkey We equally make all the arrangements for your monkey to be delivered to your home address, as well as you can pick your monkey up at the airport, just like picking up a person & you will need a reference/airbill number. Whatever suits you and the monkey best is what we strive to provide. Shipping is totally safe & stress free on the monkey. You will receive monkeyusually within 24 hours same day after shipping depending on your location. Monkey’s on planes are as safe as you or I flying. I have shipped Monkey’s for more than 11 years now. I always try to ship direct non stop when flying monkey’s and adults. In my experience and opinion, my monkey are very comfortable and the new owners tell me that their new monkey has arrived happy and not at all stressed.

 

We ship our monkey’s using airlines because it is the fastest & safest way to transport our puppies from our place to yours especially if you live far away or in another state. Our monkey’s are shipped in an airline approved plastic pet kennel that we customize depending on the weight of the puppy, the distance or duration of the journey. They ride in a special climate controlled & pressurized compartment on the plane which is no difference from the cabin. They are not in the same compartment as the passenger luggage.

 

Our shipping crates are clearly marked with colorful “LIVE ANIMALS” and “UP” stickers. We mark the crates clearly with the destination airport, the confirmation number, the phone & address of the customer. When we know that a monkey is going to be shipped, we play with them in the crate prior to shipping so they are used to it. They have never shown fear of the crate. We put lots of food & plenty of water in the shipping crate. The water provide all the moisture themonkey need during delivery. One reason we do this is in case, in the unlikely event the puppy should get stuck at an airport overnight (because of connecting flight trouble), we don’t have to worry if they have enough to eat or drink. Although traveling is not that hard on them, we do not like to make them spend any more time than absolutely necessary in transit. For this reason we also look for the shortest route & always schedule direct flights if possible.

 

We check weather conditions at the receiving end and only ship when we consider it safe to do so. We put our puppies’ health above all other considerations and do not ship when we feel it could be dangerous to the monkey’s well-being. We usually ship Monday – Saturday. We guarantee safe & healthy arrival of your puppy. We WILL NOT SHIP if we feel that weather conditions are hazardous for the monkey. Your monkey may take few days to adjust once they get to their new homes, sometimes it takes them a day or two to settle in, but by far, the vast majority of people tell us they just step right out of the shipping crate & act right at home.